ExCeL London Convention Center
Royal Victoria Dock
1 Western Gateway
London E16 1XL
Entrance: East entrance
Prince Regent DLR
London boasts a vibrant nightlife, historic landmarks and breath taking sites.
For decades, England’s capital has been the launch pad for new ideas and trends. London is thriving with culture, restaurants and attractions that are constantly changing and developing. Make the most of your time here and explore, no matter how many times you visit, there’s always something new in store. London is the capital and most populous city of England and the United Kingdom. Standing on the River Thames in the south east of the island of Great Britain, London has been a major settlement for two millennia.
Below you will find important information about London which can help you planned your trip or may be useful to you in an emergency or at any time during your visit.
Official city guide to London, England: Visit London.
The weather for London in July is an ideal time to visit, when the summer season is well underway with average daytime temperatures of 23°C (74°F). July is one of the hottest months in London but it also experiences a fair amount of rainfall throughout. Light rain can be expected during this time period.
Getting Around London & to ExCel London Convention Center
There are several different means of transportation in London enabling you move throughout the city with ease. You can descend into the underground and grab the subway (tube), hop on a bright red bus to see the sights, or hail one of the ubiquitous London Black Cabs. The tube is generally the fastest way to get around the city. It’s also a good idea to pick up a map of the entire Underground system so that you will be able to work out the different tube lines.
DLR (Docklands Light Railway)
The Docklands Light Railway (known as the DLR) is part of the London Underground network. The Prince Regent Station is closest to the entrance of the ExCel Convention Center. Trains pull up at a covered walkway leaving visitors with less than a two minute’s walk to the entrance.
Check your event listing for the entrance for your event. Alight at Custom House* for the west entrance and Prince Regent for the east entrance and ICC London.
*Due to ongoing improvement works, please be advised that there is no step-free access at Custom House. For step-free access, please alight at Prince Regent.
All trains towards Beckton/Gallions Reach will stop at Custom House and Prince Regent.
Service is fast and frequent, DLR runs 12 trains an hour to Beckton. ExCeL London is located in Zone 3.
The Jubilee Line and the DLR are the quickest routes to ExCeL London. Alight at Canning Town on the Jubilee Line and change onto a Beckton-bound DLR train for the quick two-stop journey to ExCeL: Custom House for ExCeL (for the west entrance) or Prince Regent for ExCeL (for the east entrance or the ICC London).
The London Overground, part of the London Underground network, serves a large part of Greater London and parts of Hertfordshire with 112 stations on several routes. The Overground is highlighted in Orange on the Tube map.
The DLR and Jubilee Line can be connected from multiple Overground lines such as Stratford, Canada Water, and Shadwell. It’s also possible to join the Overground and travel to ExCeL London from Euston station.
Oyster Card/London Pass Information
The Oyster Travelcard can be used on all London Transport networks, including;
- London Underground
- London Buses
- DLR (Dockland Light Rail)
- London Overground
The Oyster Travelcard can be used for travel at any time of day, any day of the week so it’s great for both early risers and night owls.
The Oyster Card is the most flexible way of travelling around London as it covers your transport needs with one electronic ticket. It's simple and easy to use, and is activated upon entry at a ticket barrier located in the stations. All you need to do is tap in on the circular yellow card reader, and then tap out again when you have finished your journey.
Find out about how to use your Oyster Travelcard for unlimited travel in central London on the tube, bus, trains and DLR networks. Make the most of your time in London with the Oyster Travelcard and travel around with ease.
View more information on getting around in London
London Time Zone
In the UK the clocks go forward 1 hour at 1am on the last Sunday in March, and back 1 hour at 2am on the last Sunday in October. The period when the clocks are 1 hour ahead is called British Summer Time (BST).
The official currency in London is the pound sterling. Credit cards, especially Visa and Mastercard, are widely accepted in London's restaurants, bars, cafés and shops. American Express and Diners Club cards are less commonly accepted. There are plenty of cash machines dotted around London. Most accept international cards with the Visa, Plus, Mastercard, Cirrus or Maestro symbols. Some other systems are also recognized, but it's a good idea to check with your bank or card company before you travel. If you have a non-UK account you will almost certainly have to pay a charge when you withdraw cash.
Language spoken in London
London is a hugely diverse city, with hundreds of languages spoken by its approximately 8 million inhabitants. The most widely used is of course English, but around 22% of residents have another mother tongue. The most common other languages you'll hear in the city are Polish, Bengali, Gujurati, French, Urdu and Arabic. The 2011 Census revealed that over 100 languages are spoken in 30 of London's 33 boroughs, meaning that this astonishing diversity is to be found right across the capital.
Tipping is appreciated but not always appropriate in London. It is customary to leave 10-15% of the bill when eating out in a restaurant however; it’s not customary to tip for fast food or takeaway meals. People generally do not tip in pubs although it's still up to you to choose to leave a tip. It is polite to tip 10-15% of the taxi fare for black cabs and licensed minicabs.
UK power sockets deliver an average voltage of 230v, although in practice this can be slightly higher. To charge devices that are compatible with this voltage, simply buy the appropriate adapter from the airport or from high street shops. If your device runs on a lower voltage, however, then you will also need a converter to stop it from over-heating. Even if your country uses lower voltages, remember to check whether your device is dual-voltage (look for the 110-240v notation) before buying a converter.
Emergency Services and Healthcare in London
- Call 112 or 999 for the emergency services (police, fire and ambulance) in London.
- Call 101 to report non-urgent crime to the police from within the UK.
The National Health Service (NHS) is the main healthcare provider in the UK. NHS treatment is free for UK residents. Overseas nationals are not eligible for free NHS treatment except if they need emergency treatment while in the UK. You are strongly advised to take out travel insurance to cover any medical expenses. If you come from a country that holds a UK healthcare agreement, you are entitled to free or reduced-cost medical treatment if needed immediately for a condition that started after your arrival in the UK.
If you are visiting from Europe, you need to carry a valid EHIC (European Health Insurance Card) in case you need immediate and necessary medical treatment in an NHS hospital. Without this you can be charged for treatment. Travel insurance is still advisable as it offers greater flexibility over where and how you're treated, and can cover expenses not paid for by the NHS.
Find out more on the Department of Health website.
Special offer: Discounted travel with Lufthansa Group/Eurowings Partner Airlines
Lufthansa Group Partner Airlines offer a comprehensive global route network linking major cities around the world. Lufthansa offers special prices and conditions to participants, visitors, exhibitors and invited guests.
Use access code USZQPAX in the "Offer for discounted flights" area.
This will open an online booking platform that will automatically calculate the discount offered or provide you with an even better offer if another promotional fare is available.
NOTE: Pop-ups must be enabled otherwise the booking platform window will not open.
These promotional fares are also available through your IATA / ARC travel agent.
Travel agents can obtain ticketing instructions by sending an email to
email@example.com and providing the access code as a reference.
Make a Reservation (use access code USZQPAX)
London has five major airports in the metropolitan area: London City, London Gatwick, London Heathrow, London Luton and London Stansted. Together, they make the busiest airport system in the world by passenger numbers and the second busiest by aircraft movements. The airports serve a total of 14 domestic destinations and 396 international destinations.
Plan your travel in and out of London and view the IADR airport resources.
The United Kingdom requires citizens of many foreign countries to obtain visas to enter the UK. If you are not a citizen and are intending to attend the 2018 IADR/PER General Session, please ensure that you obtain the correct visa to enter the country.
View Visa information for London and see if you need a Visa
London has many famous attractions such as The Clock Tower of the Palace of Westminster, known as the Big Ben, London’s Tower Bridge, The London Eye, and Buckingham Palace. London was also the first city to host the Olympics three separate times (1908, 1948, 2012).
IADR has teamed up with a travel company to put together a few tour options that can be explored and booked at www.iadr.org/2018IAGS/Tours. Also feel free to build your own tour or view find out about more London attractions with the London Visitors Guide!
Child Care Options
London is a welcoming and friendly city and this extends to welcoming babies and children too. Children are not allowed access to the exhibition hall, poster presentations or the oral session meeting rooms. Use the below resources to assist you in arranging daycare while at the IADR/PER General Session.
At the Venue
The ExCel Convention Centre offers a room set aside for breastfeeding mothers, parents and caregivers to use if they wish.
Child Care in the City
Baby sitters/Child minders: Sitters.co.uk allows you to register for free and find approved child caregivers in London. With 224 child caregivers available within the ExCeL Centre area, the postcode for the venue to help with searching is: E16 1XL. They offer evening babysitting, daytime childcare and hotel child minding. Further details at: www.sitters.co.uk/inmyarea.aspx?postcode=E161XL
Please note: these are publicly available services and are not specifically recommended by IADR. IADR has no liability for use of these services nor is IADR able to support in the booking or payment of these services.