Cancellation Policy

All registrations are subject to the cancellation policy. Cancellations must be made in writing by the deadline date; telephone cancellations will NOT be accepted. Refunds or credits will not be given for failure to attend, late arrival, unattended events or early departure. Refunds will be processed no later than 8-10 weeks after the meeting.

  • On or before June 1, 2021: Refund less $50 USD cancellation fee.

If you are unable to attend the meeting in-person after June 1st, you will be given the option to shift your registration category to attend the meeting virtually. Please note that no refunds will be issued for additional fees paid for express shipping of invitation letters for registration cancellation due to visa denial or government-imposed travel restrictions.

All refund requests and requests to change registration type (virtual or in-person) must be completed through the following form:

If you need to cancel your event tickets (including Lunch & Learning, Meet-a-Mentor Lunch, or Symposia), registration for the IADR Academy/AADR Faculty Development Workshop, and/or Accompanying person registration, a full refund is available until June 1, 2021. After that date, accompanying person registrations will be refunded if registration is shifted from in-person to virtual attendance .

Without exception, all valid requests for refunds must be received in writing no later than 15 days after the end of the meeting.

Refund Policy

Refunds will be processed 8-10 weeks after the meeting. Refunds of $30 or less will be treated as a contribution and will not be refunded. Refunds due to overpayment or changes to an existing registration (such as from non-member to member rates) will be subject to a $20 processing fee. Express shipping fees for invitation letters are non-refundable. No refunds of less than $100 will be issued by wire transfer. If a refund by wire transfer is requested, please contact the Global Headquarters for additional information and fees. Also, see Cancellation Policy.

Substitution Policy

IADR does not allow meeting registration substitutions. Registration fees may not be transferred to another person. Anyone unable to attend the meeting after having paid must cancel his/her registration. The new registrant must then register separately and pay the appropriate registration fee. If you are a presenter substitution, the same policy applies. The original presenter must register for the meeting and then cancel (refund amount less processing fee will depend on when the cancellation occurs) before the substitution can be processed. The new presenter must then register and pay the applicable rate.

COVID-19 Information

For attendees unable to travel due to coronavirus-related government-imposed travel restrictions, we encourage you to attend the meeting virtually. Please check out our website to see all more information about attending the virtual meeting. In the event that the in-person components of the meeting cannot be held, all registrations will be for virtual attendance and will not be eligible for a refund. For updates please check our website.

Financial Disclaimer

IADR reserves the right to review each registration for the appropriateness of the selected registration category and make any necessary corrections. For example, a full-time faculty member that chooses the Accompanying Person or Student rate will be corrected upon review. IADR reserves the right to charge his/her credit card the difference in registration fees.